Coronavirus (COVID-19) 

Last update 30/05/2020

Our sincere goal has been to protect our team members and you, our loyal guests. We decided to keep our hotel temporarily closed so that we could continue to review and monitor the coronavirus pandemic. The safety and security of guests, team members and their families is, and has always been Dionyos's highest priority. Over the past several weeks, we have been working closely with safety and health agencies to align with local and global public health guidelines in response to COVID-19. In compliance with recommendations from local health officials, we shall re-open Dionysos Village Hotel on 30 June 2020 and have implemented safety & hygiene policies to keep you safe. Our commitment to each of you is to continue to communicate and keep you abreast of any developments regarding our operations. We also look forward to the day in the near future when we return to normal business conditions. Please stay safe and healthy. 

 

We are now open again for business!

Our Commitment To You 

  • The very highest of safety, sanitation, food handling, and employee training standards are in place;

  • A dedicated 'Clean Team' that focuses on regularly sanitising all touchpoint areas - including restrooms, tables, seating, menus and door handles;

  • Extensive employee training on Covid-19 precautionary measures;

  • Continuous employee handwashing/sanitation;

  • Providing hand sanitation stations throughout the site;

  • Mandatory masks for all employees;

  • We encourage our team to practice social distancing, too. This helps them to keep one another healthy, safe, and ready to serve you. 

 

Pre-booked Airport Transfers 

We have been working with the same reputable transfer company for over 20 years.

 
  • All vehicles will be cleaned and disinfected before and after every use;

  • Your luggage will be disinfected before being placed in the vehicle;

  • Hand sanitiser and masks will be provided upon joining the vehicle;

  • Mandatory masks for drivers.

Welcome 

All check-ins will be at Reception this year. While we would love to shake your hand, hug or kiss you on arrival, we shall be following the international social distancing guidelines... sadly.

 
  • All guests will be given a welcome pack that includes a mask and hand sanitiser and our health & safety guidelines;

  • We request that guests co-operate with the temperature checks and any locally mandated health declarations;

  • An isolation room is available for the monitoring of the health status of a guest if necessary;

  • If possible, we would prefer guests to pay with a bank card vs. cash.

Accommodation 

Our housekeeping team has received additional cleanliness training focusing on the disinfection of your room.

  • Prior to your arrival, your room will be disinfected using an anti-microbial ULV fogging system, and air-conditioner filters will be disinfected;

  • Disinfect frequently touched areas throughout your room. This includes all door handles, locks, light switches, remote controls, telephone, taps, and other items you may use such as the hairdryer, hangers, and iron;

  • Disinfect all information materials.

 

We ask that guests please leave the window with mosquito netting open in their rooms when not inside in order to ventilate the room with fresh air.

Restaurants & Bar 

Our restaurants and bar have been laid out according to social distancing guidelines. 

  • All tables, chairs, menus, etc. are disinfected before and after each guest;

  • All crockery, cutlery, and glassware are washed at high temperature;

  • 'Serpme' (a mixed spread) breakfast will be served to your table at Nar Restaurant between 08:00 - 10:30;

  • Lunch will be served at our Terrace Restaurant and around the Bar area between 12:30 - 15:00;

  • Dinner will be served between 19:30 - 22:00 at our Terrace Restaurant;

  • Hand sanitising stations are available at our restaurants and bar.

 

Outdoors

Our poolside has been laid out according to social distancing guidelines.

  • Pool peştemals are provided in your room. Please do not forget to bring them with you when using the pool;

  • If you are participating in Yoga or using the meditation area, please bring the yoga mat provided in your room;

  • Walking trails to the ruins of the Ancient City of Amos and our Farm for some sightseeing, exercise, and fresh air;

  • Tennis - Disinfected racquets and balls can be collected from the Bar;

  • Chess pieces will be disinfected in the morning and evening. Please use hand sanitiser before playing;

  • Golf - Disinfected clubs and balls can be collected from the Bar.

 

Exercise & Spa

 
  • Our Gym can only be used by multiple guests if travelling in the same party. All equipment will be disinfected in the morning and evening and we ask that you please wipe down the equipment after you use it with the disinfectant provided;

  • Kekik Spa - Your health is our top priority. All massage and aesthetic rooms and equipment are disinfected between each client. Our therapists follow a strict handwashing protocol with soap and water plus disinfectant. So yes, have a massage! Human touch and the one-on-one attention provided through massage therapy reduce anxiety and boost your immune system. 

RECEIVE UPDATES

If you would like to make or amend a reservation, please contact:

 

While we have taken extraordinary measures to keep our hotel and restaurants safe, we urge everyone to respect the guidelines and others. Should a guest feel unwell, please alert our staff immediately so that we can take care of you.

 

Let's make your holiday as enjoyable as ever together! 

All the best,

The Dionysos family

Coronavirus (COVID-19) updates

“From the moment you arrive, you know that professionalism is paramount and that care will be taken of each guest, to give a truly luxurious stay.”

~ Previous Dionysos Village Hotel guest review

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© 2020 Dionysos Village Hotel  |  Alıç Mevkii, Kumlubük, Marmaris, Muğla Turkey